Data Portability
Request your full account data in machine-readable format within 30 days. We export gaming history, payment records and profile information as a single file.
LEGAL REFERENCE
Your Privacy Matters to Us
We built alibaba bet around your account security and data protection. Every transaction through DANA, OVO, GoPay and QRIS is encrypted. Your gaming history stays private. This policy...
Data EncryptedPayment SecureAccount PrivateQRIS ProtectedYour Control
How We Collect and Use Your Data
When you open an account with alibaba bet, we collect your name, email, phone number and payment details to verify your identity and process deposits through DANA, OVO, GoPay and QRIS. We use this information to deliver your lobby access, track your gaming activity for responsible account management, and communicate service updates. Your data is stored on secure servers in supported regions
where local law permits. We do not sell your personal information to third parties. Payment processors handle transaction data separately under their own privacy terms.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY VISITORS TRUST US
Privacy Standards We Follow
Encryption Standard
All account logins and payment transactions use TLS 1.2 encryption. Your DANA, OVO, GoPay and QRIS details are tokenized and never stored in plain text on our servers.
Data Retention
We keep your account data for the duration of your membership plus 12 months after closure for regulatory compliance. Gaming history is archived separately and deleted after 36 months.
Third-Party Access
Payment processors, hosting providers and fraud-detection partners access only the data they need. Each partner signs a data protection agreement before integration.
Cookie Policy
We use session cookies to keep you logged in and analytics cookies to improve lobby performance. You can disable non-essential cookies in your browser settings anytime.
Account Recovery
If you forget your password, we verify your identity through email or phone before sending a reset link. Two-factor authentication is available for extra security.
Audit Trail
Every login, deposit and withdrawal is logged with timestamp and IP address. You can review your full activity history in the account security section.
WHY THIS PLATFORM
How Our Policy Stacks Up
Right to Deletion
Close your account and request permanent data deletion. We remove personal information within 90 days, except records required by Indonesian financial regulators.
Breach Notification
If unauthorized access occurs, we notify affected users within 72 hours with details of compromised data and steps to secure your account.
Consent Management
You control marketing emails, SMS notifications and promotional offers. Change preferences anytime in account settings without affecting core service access.
Child Protection
We verify all accounts are 21+. If we discover underage account activity, we suspend immediately and delete associated data per local law.
Payment Privacy
DANA, OVO, GoPay and QRIS transactions are processed by certified payment partners. We never see your full card or wallet credentials.
Dispute Resolution
Privacy complaints are handled by our data protection officer. Unresolved disputes can be escalated to Indonesian consumer protection authorities.
QUICK SIGNAL
What Defines Our Privacy Approach
Indonesia-First Design
We built this policy around Indonesian payment rails and local...
Transparent Logging
Every action on your account is timestamped and logged. You...
Minimal Data Collection
We ask only for information needed to verify your identity...
Secure Payment Flow
Deposits through DANA, OVO, GoPay and QRIS are tokenized immediately...
Regular Audits
We conduct quarterly security audits and annual penetration tests. Results...
User Control Center
Manage all privacy settings from one dashboard. Download your data...
Privacy Policy Questions
We retain active gaming records for 36 months after your last login. Closed accounts are archived for 12 months for dispute resolution, then deleted. You can request earlier deletion anytime.
Yes. Close your account in settings and request permanent deletion. We remove personal information within 90 days, except transaction records required by Indonesian financial regulators for compliance.
Your payment details are tokenized and encrypted immediately upon entry. We never store full credentials. Payment processors handle transaction data under their own security standards.
Only you and our support team (with your permission) can access your account. Fraud-detection partners and payment processors see only the data they need to process transactions securely.
We notify all affected users within 72 hours with details of compromised data and recommended security steps. We also report to Indonesian regulators as required by local law.
Yes. Unsubscribe anytime in account settings. You'll stop receiving promotional emails and SMS immediately. Service notifications will continue for account security and payment updates.
Session cookies keep you logged in. Analytics cookies help us improve lobby performance. You can disable non-essential cookies in your browser settings without affecting core account access.